Information for patients
Whether you are already being treated by us or are about to register as a new patient, this page contains all the practical information about how we work, your rights as a patient, payments and more. We do our best to explain everything clearly and concisely so you know exactly what to expect.
New patients
All information about registering with our practice, completing the online registration form and what to expect at your first appointment.
Practice rules
Clear guidelines on how we behave and work together in the practice. This covers booking and cancelling appointments, hygiene, accessibility and privacy.
Fees & payment
Explanation of how we handle invoices, when you need to pay personally and what options exist for staged payments by arrangement.
Patient rights
What are your rights as a patient? Information about the medical record, privacy, giving consent and filing complaints.